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  • Why should I become a member?
    Setting up an account with Queen's Club enables you to have a more personalised experience every time you shop with us. You also get to enjoy rewards & privileges when you do join us
  • How do I become a member?
    Head to the top right hand corner of the site & select the sign up bar
  • How long does my membership last?
    For basic members: Lifetime For VIP members: Lifetime
  • How do I check my Queenies Credits?
    Check here
  • When do my Queenies Credits expire?
    All credits earned in 2022, will expire on 31 December 2023
  • How do I become a VIP member?
    Spend above S$500 on any of our services within 3 months to be automatically upgraded to VIP member
  • Do I earn any Queenies Credits if I purchase from other merchants under 'Merchants Offer'?
    Our Queenies Credits are only credited to services purchased from My Queen
  • What can I redeem with my Queenies Credits?
    Please refer to our Rewards Catalogue
  • Can I combine my Queenies Credits with my friends to redeem?
    Queenies Credits cannot be combined with other member's credits
  • I am a new customer & I have a promo code given during an event. Can I use my promo code & the 5% off my 1st purchase together?
    Our promo code and discount code are not stackable. However, we will honour the best highest promo/discount value for you in each single purchase
  • Is anyone available to chat?
    For faster response, you may call or whatsapp us directly at 8028 8186
  • What packages do you have?
    We have packages for 14 days & 28 days
  • How much is your Postpartum Stay?
    Pricing varies on the room type, number of days & services. Do contact us directly at 8028 8186 & our team would be happy to assist you.
  • Can I arrange for a tour around your facilities?
    To arrange for a tour, please contact us directly at 8028 8186
  • What services do you have?
    You can head to https://www.myqueen.asia/services to check out our different services
  • How do I become a member?
    You can head to https://www.myqueen.asia/queensclub to become a Queen's Club member
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