Frequently Asked Questions
We recommend booking your stay as early as your second trimester to secure your preferred dates. Our team will work with you to plan a seamless transition from the hospital to My Queen, ensuring everything is ready for your arrival. Early booking also allows us to tailor your experience to your specific needs and preferences.
At My Queen, we understand the importance of cultural traditions and modern science. Our approach combines evidence-based medical practices with respected traditional Chinese postpartum care methods.
For example, we offer specially crafted meals that incorporate traditional ingredients known to aid recovery, while our care plans are developed in consultation with medical professionals.
Our experts can guide you on which traditional practices are beneficial and how they complement modern medical advice.
Absolutely! We strongly encourage partners to be part of this transformative journey.
Our luxurious rooms are designed to comfortably accommodate both parents, allowing you to bond as a family. We offer partner-inclusive programs and workshops to ensure both parents feel confident in caring for their newborn and supporting each other during this new phase of life.
Absolutely! We understand that this transition affects the whole family. We offer the option for your other children to stay in an adjacent room for a modest additional fee. This arrangement allows you to:
Keep your family together during this important time
Help older siblings bond with the new baby in a supportive environment
Enjoy family-oriented activities and meals together
Benefit from expert guidance on integrating the new baby into your existing family dynamic
This arrangement is designed to provide comfort and privacy while keeping everyone close. Please inquire about our current rates and available family packages when booking.
My Queen offers a unique, holistic experience that goes beyond traditional confinement practices. Unlike hiring a nanny or staying at a conventional center, we provide:
A luxurious, resort-like environment that promotes relaxation and healing
A team of experts including lactation consultants, nutritionists, and postnatal care specialists
Modern facilities and amenities that cater to your comfort and recovery
Educational programs that prepare you for long-term parenting success
A personalized care plan that respects your preferences while ensuring optimal recovery
Our approach combines the best of professional care, education, and pampering in a way that home-based or traditional center care cannot match.
My Queen is conveniently located next to the Sentosa Express station, Imbiah Station. You can take the Sentosa Express train from VivoCity.
If you book a site tour at My Queen, we will provide a complementary Sentosa Entry Pass. If you’re planning to drive down, we can also offer complementary carpark.
We understand that first-time parenthood can be both exciting and overwhelming. Our comprehensive support includes:
One-on-one coaching sessions on baby care basics
Hands-on workshops on diapering, bathing, and soothing techniques
Lactation support by a IBCLC fully-certified consultant
Breastfeeding classes and breast massages
Newborn sleep training guidance
Advice on postpartum recovery and self-care
Our goal is to ensure you feel confident and prepared when you return home with your baby.
At My Queen, we prioritize the health and recovery of new mothers through our carefully crafted meal program:
All our meals are prepared in an SFA (Singapore Food Authority) certified kitchen, ensuring the highest standards of food safety and quality.
Our menu is specially designed based on traditional principles to provide maximum nutritional value to new mothers.
Each meal is crafted to support postpartum recovery, boost energy levels, and aid in milk production for breastfeeding mothers.
We incorporate time-honored ingredients known for their postpartum benefits, prepared using modern culinary techniques for a delicious and nourishing experience.
By combining traditional wisdom with modern food safety standards, we provide meals that are not only safe and delicious but also optimally beneficial for your postpartum journey.
My Queen is designed to provide a resort-like experience while catering to your postpartum needs. Our amenities include:
Spacious, well-appointed rooms and suites with panoramic views of Sentosa
Luxury spa services and postnatal massages
A serene garden for gentle postnatal exercises and meditation
Gourmet dining with 24/7 room service
High-speed Wi-Fi
A cozy lounge for socializing with other new parents
State-of-the-art gym and exercise classes (for when you’re ready)
Every aspect of My Queen is crafted to ensure your postpartum journey feels like a luxurious and rejuvenating retreat.
Your health and safety are our top priorities. We have implemented rigorous protocols in line with Singapore’s health guidelines, including:
Regular testing of all staff members
Enhanced cleaning and sanitization procedures
Personal protective equipment for all care providers
Contactless services where possible
We continuously update our procedures based on the latest health advisories to provide you with a safe and worry-free environment.
At My Queen, we’ve thoughtfully designed our rooms to anticipate and meet the unique needs of new mothers. Our standard room features include:
Proper setup for herbal baths, including a bucket and stool, to support traditional postpartum care practices
Support handrail next to the bed to assist mothers recovering from childbirth
Daily supply of traditional postpartum drinks (including red dates, dried longan, and goji berries) to aid in recovery
Complimentary lactation cookies, coconut water, and healthy snacks to support breastfeeding and maintain energy levels
Daily room cleaning service to ensure a hygienic and comfortable environment
Daily breakfast provided, tailored to postpartum nutritional needs
These features come standard in all our rooms, reflecting our commitment to comprehensive maternal care.
Should you have any additional specific needs or preferences, our team is always ready to accommodate them to the best of our ability. We strive to create a nurturing, comfortable environment that supports your recovery and bonding with your newborn.
While we promote the benefits of breastfeeding, we fully support every mother’s feeding choice. For those who bottle-feed or combine methods, we offer:
Guidance on safe and hygienic bottle preparation
Information on choosing the right formula for your baby
Techniques for bottle feeding that promote bonding
Support for mothers who pump and bottle-feed breast milk
Strategies for combining breast and bottle feeding successfully
Our experts provide judgment-free support to ensure you and your baby thrive, regardless of your feeding method.
My Queen leverages cutting-edge technology to enhance your comfort and care:
Smart room controls for lighting and entertainment
High-speed Wi-Fi
Baby monitoring systems with mobile app integration
Telemedicine capabilities for virtual consultations if needed
Hospital-grade breast pump on request
Steam sterilization baby items
These features are designed to make your stay comfortable, connected, and convenient.
All 28-day stays at My Queen include a complimentary newborn photoshoot by a professional photographer. This service provides parents with beautiful, high-quality images to remember their stay and their newborn’s early days.
The photoshoot is scheduled at your convenience during your stay, ensuring you have a precious keepsake of this special time.
The My Queen app is a mobile platform designed to help you track and manage your baby’s care. The app is available to everyone. If you’re staying at My Queen, it allows you to view daily logs recorded by HCAs and once you check out, provides full functionality for maintaining your own records. Public users can sign up to create and maintain their own records.
Ready to experience the convenience and support of the My Queen app? Download it now:
Key features include daily log summaries, feeding details, temperature and sleep monitoring, a fluid intake calculator, growth development tracking, and baby care activities. It also includes a calendar, statistics module, and a lullabies player for added convenience.
Simply sign up using your designated account. New users will receive a comprehensive user guide upon registration, and our support team is available at support@acpcomputer.edu.sg if you need any assistance.
Ready to experience the convenience and support of the My Queen app? Download it now:
Absolutely. While the app offers real-time log updates for on-site users, it also provides extended functionality so that public users—or those checking out—can independently track and manage their baby’s care.
Our dedicated support team is here to help. Please reach out via email at support@acpcomputer.edu.sg or refer to the user guides found in the sign up email for troubleshooting tips and further instructions.
